Store Policies

Shipping policy

- Shipping rates are subject to change based on our carriers variable pricing

- Shipping available to the lower 48 states only by default

- If you live in a different region and would like to purchase from us please contact us prior to order so we can research shipping charges to your location

Flexible Shipping Available

Local Pickup

We partner with DVF Customs in Van Nuys to offer local pickup for our fellow Angelenos.

Ground Shipping

We use multiple carriers for ground shipping to ensure the lowest shipping costs for your items. Some items drop ship directly from vendors to reduce delivery times.

Freight Shipping

Freight shipping is available for oversized items. Have your products delivered to your home, or the shop of your choice.

Order Pickup Location

DVF Customs

6030 Kester Ave.

Van Nuys, CA 91411

Return and refund policy

Refund policy

Returns: Ordered Incorrectly or Return for Credit

- Returned products are required to be in brand-new condition and include the original undamaged manufacturer's packaging with all packaging materials, including packing inserts, plastic bags please include the original receipt with the product

- Upon contacting us customers shall receive a UPS Return label

- Ship the items back to us within seven (7) days of receiving your label

- Your refund will be processed within 3-4 days after the item has been received and inspected at our facility

- Refunds will be made by crediting the original method of payment

- All items are subject to a minimum 15% restocking fee

- Return Shipping is paid for by the customer

- Scout od Die does not issue credit on any made to order materials/products

- Custom orders and/or special items are not eligible for return and/or exchange

- All sales are final on: Clearance, Blowout Sale, Special Deals, or any items categorized under these descriptions

Returns: Defective or Blemished

- Returns accepted within 90 days of purchase date

- We pay for return shipping

- Parts will be Exchanged for New